Last Updated: August 15, 2026
Welcome to Egypt Nile Travel! We are happy to help you discover Egypt and create a memorable trip.
We believe booking your holiday should be simple and transparent. These Terms & Conditions explain how our bookings, payments, changes, cancellations, and travel services work.
By making a booking with Egypt Nile Travel, you confirm that you have read and accepted these terms.
To start your booking, simply send us your request through our website, email, WhatsApp, or any other contact method available on our website.
One of our travel specialists will contact you to discuss your trip, answer your questions, check availability, and prepare your itinerary.
Once all details are agreed, we will send you the final booking details for your confirmation.
Your reservation becomes confirmed after the required deposit has been received and we have confirmed the booking.
To secure your reservation, we normally require a 20% deposit of the total trip price.
The deposit is used to secure the services included in your booking, such as hotels, Nile cruises, domestic flights, transportation, guides, and other travel arrangements.
The remaining balance can normally be paid upon your arrival in Egypt, unless another payment arrangement has been agreed with you in advance.
We will clearly explain the payment schedule for your specific booking before confirmation.
Depending on your booking, we may accept payment by bank transfer, credit/debit card, or other payment methods offered by Egypt Nile Travel.
Any applicable bank, payment gateway, or card processing charges will be explained to you before payment when applicable.
For card payments, additional verification may occasionally be required for security and payment-processing purposes.
We understand that plans can change.
If you would like to change your travel dates, hotel, cruise, tour, transportation, or any other part of your booking, please contact us as soon as possible.
We will always do our best to help, subject to availability.
If a supplier charges a fee for the requested change, or if the new arrangement costs more, we will let you know before confirming the change.
Some airline tickets, hotels, cruises, or other services may have special change conditions.
We work hard to keep our prices accurate and up to date.
Prices may change before a booking is confirmed due to changes in hotel rates, cruise rates, airline prices, entrance fees, taxes, currency exchange rates, or other supplier costs.
Once your booking and price have been confirmed, we will normally honor the agreed price unless an unavoidable change affects the cost of the services.
We understand that sometimes travel plans need to change.
If you need to cancel your trip, please contact Egypt Nile Travel as soon as possible in writing by email or through another official contact method.
Cancellation charges depend on how close the cancellation is to your arrival date and on the cancellation conditions of the hotels, cruises, airlines, transportation companies, and other suppliers included in your booking.
Because some travel services must be paid in advance and may be non-refundable, the deposit or part of the trip price may not always be refundable.
Before processing a cancellation, we will explain the applicable cancellation charges and any refund that may be available.
Certain bookings, including special offers, Nile cruises, hotels, domestic flights, international flights, and high-season arrangements, may have different cancellation conditions.
The specific cancellation conditions applicable to your booking will be communicated when your reservation is confirmed.
Bookings during Christmas, New Year, Easter, and other high-season periods may have special payment and cancellation conditions.
Because hotels, cruises, and other suppliers often apply stricter policies during these periods, the applicable conditions will be explained to you before your booking is confirmed.
If a refund is applicable, it will normally be made using the same payment method used for the original payment.
The amount refunded will depend on the applicable cancellation conditions and any non-refundable costs already paid to suppliers.
Bank charges or payment-processing fees may not be refundable where they have already been incurred.
There is normally no refund for services that are not used because of a customer’s late arrival, voluntary departure, or no-show.
Unless otherwise stated, accommodation prices are based on the room type and occupancy shown in your booking.
We carefully select hotels based on location, quality, service, and availability.
A specific hotel, room number, floor, view, or other special room request cannot always be guaranteed unless it has been specifically confirmed in writing.
If a confirmed hotel becomes unavailable for reasons outside our control, we will make reasonable efforts to provide accommodation of a similar or appropriate standard.
Nile cruise schedules, sailing times, cabin locations, and onboard facilities are subject to the operating conditions of the cruise company.
The cruise itinerary may occasionally change because of river conditions, navigation restrictions, weather, maintenance, government decisions, or other operational reasons.
If changes are necessary, we will do our best to provide the best available alternative.
Flight schedules and prices are subject to airline availability and airline policies.
Flight times shown during the planning stage may be approximate until the ticket is issued.
Once a flight ticket has been issued, changes, cancellations, or refunds will be subject to the airline’s rules.
Any airline fees or fare differences will be passed on to the customer where applicable.
Please provide accurate flight, hotel, arrival, departure, and contact information so that we can arrange your transfers correctly.
We do our best to keep transportation running according to schedule.
However, traffic, road conditions, flight delays, airport procedures, weather, security procedures, or other unexpected events may sometimes cause delays.
If a problem occurs, our team will do its best to assist you.
If you have a special request, such as a particular room, meal, bed arrangement, celebration, accessibility requirement, or other preference, please tell us at the time of booking.
We will be happy to pass your request to the relevant supplier.
Special requests are subject to availability and cannot be guaranteed unless they have been specifically confirmed in writing.
Children’s prices and conditions can vary depending on the tour, hotel, cruise, transportation, and the child’s age.
The applicable child price will be confirmed as part of your quotation.
Some services may require an additional charge for children, particularly when domestic flights, trains, ferries, entrance tickets, or additional beds are involved.
Please provide the correct age of each child at the time of booking so that we can provide an accurate quotation.
Customers are responsible for making sure they have a valid passport and all documents required for their trip.
Visa and entry requirements can change depending on nationality and current regulations.
We can provide general travel information, but customers should confirm the latest requirements with the appropriate embassy, consulate, or official authority before traveling.
We strongly recommend purchasing suitable travel insurance before your trip.
Travel insurance may help protect you against unexpected situations such as medical emergencies, trip cancellation, delays, lost baggage, or other travel-related problems.
Unless specifically agreed otherwise, arranging travel insurance is the customer’s responsibility.
Sometimes travel can be affected by circumstances that nobody can reasonably control or predict.
These may include severe weather, natural disasters, government restrictions, wars, civil unrest, strikes, transportation disruptions, security situations, epidemics, or other major events.
If such an event affects your trip, we will do our best to help, communicate with you, and find the most practical solution available.
Where suppliers offer refunds, credits, or alternative arrangements, we will work with them and communicate the available options to you.
Egypt Nile Travel will make reasonable efforts to provide the services included in your confirmed booking.
Some services are provided by independent partners such as hotels, cruise companies, airlines, restaurants, transportation providers, and local guides.
We will do our best to assist you if a problem occurs, while any applicable responsibility of third-party suppliers will remain subject to their own terms and conditions and applicable law.
Please take reasonable care of your personal belongings during your trip.
We recommend keeping passports, money, phones, cameras, and other valuables secure.
Egypt Nile Travel is not responsible for personal belongings that are lost, stolen, or damaged, except where applicable law provides otherwise.
Tipping is not mandatory.
If you are happy with the service provided by your guide, driver, cruise staff, hotel staff, or other members of our team, a tip is always appreciated.
The amount is completely up to you.
Your satisfaction is very important to us.
If something is not going as expected during your trip, please contact us as soon as possible.
Many problems can be solved quickly when we know about them while you are still in Egypt.
If you are not satisfied with the way an issue has been handled, please contact our customer service team so we can review the matter with you.
We make every reasonable effort to keep the information on our website accurate.
However, prices, photographs, hotel facilities, cruise details, schedules, availability, and other information may change from time to time.
Where an important change affects a confirmed booking, we will make reasonable efforts to inform you.
We respect your privacy.
Personal information provided to us during an inquiry or booking will be handled according to our Privacy Policy.
Customers under the age of 18 should make bookings through a parent, legal guardian, or another responsible adult.
When you pay the required deposit or otherwise confirm your booking with Egypt Nile Travel, you confirm that you have read, understood, and accepted these Terms & Conditions.
These terms form part of your booking agreement with Egypt Nile Travel.
These Terms & Conditions shall be interpreted in accordance with the applicable laws of the Arab Republic of Egypt, unless mandatory applicable law provides otherwise.
If you have any questions about these Terms & Conditions or your reservation, please contact us.
Egypt Nile Travel
Egypt
We look forward to welcoming you to Egypt and helping you enjoy an unforgettable trip! 🇪🇬
